Buy your online ticket right here or purchase your ticket on site at the museum ticket office. Your time slot is only an indication of your admission time, tickets are valid all day! We look forward to your visit!
Please note that bags, bagpacks, coats and jackets must be handed in at the cloakroom or in a locker.
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FREQUENTLY ASKED QUESTIONS
Explore the highlights of the exhibition at your own pace using your smartphone!
Enhance your museum visit with our free audio tour, available in German, English, and Italian.
Here’s how it works:
Connect to the free Wi-Fi (Free WIFI Museum)
Download Smartify for free from the Google Play Store or the App Store, or scan the QR codes in the exhibition
Play the audio tour on your own smartphone
Use the scan feature to delve even deeper into the history of the artworks
We are delighted to welcome our youngest guests and offer special programs for children, teens, and families. Parents and adult chaperones are responsible for the behavior of the minors in their care throughout the entire visit.
Photography and filming are only permitted for private use and non-commercial purposes, without a flash or accessories such as tripods or selfie sticks, as long as the safety of the artworks is not compromised. Please take notice of any no photography signs on individual artworks.
Photography is permitted for research or journalism with an accreditation
Licensed Vienna tourist guides are permitted to conduct tours of the Heidi Horten Collection. No accreditation is necessary. Please present your ID to the Box Office and you can enter free of charge (even without a group). We can also provide additional materials to help prepare for your tour.
You are not permitted to enter the exhibition halls with outerwear or bulky items (such as umbrellas, backpacks, travel bags, sports bags, and large handbags). Free lockers are available for storage during opening hours. We are unable to store suitcases.
Are you looking for the perfect gift for your loved ones? With our gift certificates, you can’t go wrong!
The gift certificates can be redeemed in the online shop and at the museum for admission tickets, educational programs, or shop products. The gift certificates are sent immediately via email for printing.
You can download the house rules for the Heidi Horten Collection here: House rules (PDF)
Exhibits must not be touched or otherwise disturbed. Out of consideration for other visitors, please do not use your cell phone or speak loudly in the exhibition halls. Smoking is prohibited. Bringing food into the exhibition halls or consuming it there is not permitted.
Seating is available in the exhibition spaces so you can experience and observe the artworks in comfort. During your visit, you can also borrow a folding chair from the Box Office.
The “tea-room”, which takes its inspiration from courtly reception rooms, is a very special location within the museum. The ensemble of two small rooms invites visitors to take a seat and immerse themselves in a “miniature replica” of Heidi Goëss-Horten’s world. The Salzburg artist Markus Schinwald was commissioned with the room’s artistic design. Hans Kupelwieser designed a red velvet relief for the ceiling. More about the Tea Room...
Purchase your ticket in our convenient online shop. Your online ticket is sent to you at the email address provided. Please also check your spam folder.
For safety reasons, animals (except service dogs) are not permitted.
Free Wi-Fi is available to visitors throughout the building: FREE WIFI MUSEUM.
